Questions about our products
Please click on the product you have a question about:
Outdoor structures
The thickness of the aluminum varies by profile but usually ranges between 2 and 3 mm. Some parts include reinforcement sleeves. A steel strip is standard in the gutter for extra strength.
The veranda is supplied with impact plugs, which are not suitable for this application. In the case of an insulated exterior wall, we advise seeking advice from your hardware store to find appropriate mounting materials. We do not supply these. Click here for more information about mounting on an insulated wall.
No, the maximum depth is 4 meters, excluding the gutter and decorative trim, which may protrude slightly depending on the type of trim. View all available sizes in the measuring tool.
Condensation is normal with polycarbonate sheets and is caused by temperature differences. It usually disappears on its own through the perforated AntiDust tape at the front of the panel.
No, we only supply 2.50 meter posts. We do not offer longer posts in our assortment. View all posts here.
The outside of a post may be placed a maximum of 50 cm from the corner of the gutter profile. In the case of connected verandas, the post must always be placed directly beneath the connection point. Click here for more information about assembly.
The posts are 2.50 meters long and 11x11 cm wide. The base plate is slightly wider, namely 15x15 cm. View all posts here.
Sliding doors
This is only necessary if you want the shading panel to move across the full width of the sliding wall. You can also easily add it to an existing rail. Click here for more information on shading panels.
Is your question not listed?