Questions about our products

• Can I shorten a Glass Line veranda in depth?

  The Glass Line verandas can only be shortened in width, not in depth. When shortening the width, you must cut the wall profile, decorative trim, gutter, and steel strip yourself. Tuinmaximaal only supplies the roof panels in a shortened form. Please contact our customer service first.

• Can I order a veranda without roof panels?

  Our verandas always come with roof panels included.

• Is an L-shaped patio roof possible?

  Our patio covers can only be mounted to a flat, straight wall using the wall profile. Therefore, an L-shaped arrangement is not available.

• Am I allowed to walk on the roof?

  The roof is not designed to be walked on. If you do need to step on it, always distribute your weight over multiple beams using a board or plank. Place rubber mats under the plank to avoid damage. Only one person at a time should be on the roof for cleaning. You may also use a ladder against the structure. To prevent damage, wrap a cloth around the top of the ladder.

• Can solar panels be installed on the roof?

  No, the veranda is not designed to support solar panels. The warranty becomes void if any structural modifications are made.

• Why can’t the Heavy Duty veranda be shortened?

  No, the Heavy Duty veranda cannot be shortened in either width or depth. Only tempered glass is used in the Heavy Duty roof to withstand up to 98 kg/m², and therefore cannot be cut to size.

• Do you offer clear polycarbonate roofs?

  No, for polycarbonate we only offer opal panels.

• Which gutter styles can I choose from?

  For the Glass and Poly Line, we only offer the modern and classic styles. The Heavy Duty line is available in the following styles: modern, timeless, authentic, and contemporary.

• Does Tuinmaximaal also offer freestanding verandas?

  Yes, the Gumax^® Heavy Duty freestanding veranda is available from £ 4,621 and comes in various roof types and gutter styles. Please consult the information page for more details and or a free, no-obligation quotation.

• How thick is the aluminum?

  The thickness of the aluminum varies by profile but usually ranges between 2 and 3 mm. Some parts include reinforcement sleeves. A steel strip is standard in the gutter for extra strength.

• My gutter appears to sag slightly in the middle, what’s causing this?

  On wider spans, the gutter may sag a few centimeters in the middle. This is normal and does not affect the stability of the veranda.

• Can I mount my veranda on an insulated exterior wall?

  The veranda is supplied with impact plugs, which are not suitable for this application. In the case of an insulated exterior wall, we advise seeking advice from your hardware store to find appropriate mounting materials. We do not supply these. Click here for more information about mounting on an insulated wall.

• How thick is the powder coating?

  The coating has a thickness between 0.06 mm and 0.08 mm (60–80 microns).

• Do you offer verandas with a depth greater than 4 meters?

  No, the maximum depth is 4 meters, excluding the gutter and decorative trim, which may protrude slightly depending on the type of trim. View all available sizes in the measuring tool.

• Why does condensation form in my polycarbonate sheets?

  Condensation is normal with polycarbonate sheets and is caused by temperature differences. It usually disappears on its own through the perforated AntiDust tape at the front of the panel.

• Do you have posts longer than 2.50 meters?

  No, we only supply 2.50 meter posts. We do not offer longer posts in our assortment. View all posts here.

• How far from the corner can a post be placed?

  The outside of a post may be placed a maximum of 50 cm from the corner of the gutter profile. In the case of connected verandas, the post must always be placed directly beneath the connection point. Click here for more information about assembly.

• What are the dimensions of the posts?

  The posts are 2.50 meters long and 11x11 cm wide. The base plate is slightly wider, namely 15x15 cm. View all posts here.

Questions about Sliding doors

• Does Tuinmaximaal sell narrower sliding doors?

  Tuinmaximaal offers sliding doors in standard sizes. The width of a single sliding door is always 980 mm.

• Does Tuinmaximaal sell tinted sliding doors?

  Our glass sliding doors are only available in clear glass. This is toughened safety glass.

• Do I need to add an extra rail if I also want a Shading Panel?

  This is only necessary if you want the shading panel to move across the full width of the sliding wall. You can also easily add it to an existing rail. Click here for more information on shading panels.

Questions about Lighting

• How are the LED spots distributed across the entire veranda?

  View the distribution of the LED spots in this file.

• How do I control the Gumax Lighting System with an app?

  You can find the instructions on page 25 of the manual.