Questions about payment

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Generally, you will receive the purchase receipt and payment confirmation in your email box within one day. Depending on the payment method this could take up to a few days maximally.

After successful completion of your order, you will receive a purchase receipt and payment confirmation in your email box. If you do not receive these emails, the payment has likely not been completed. In this case contact our customer service stating your order and account number.

Yes, it is possible to pay later via Paypal or Klarna. You will receive an invoice by email stating within which term you must pay the amount. It is not possible to partly pay ahead/later during delivery. Disclosure for Pay Later with Klarna: Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. Subject to status. Ts&Cs and late fees apply. A total overview of all payment methods can be found on the payment methods page.

When the amount has not been debited from your bankaccount, contact the customer service. Provide your order and bankaccount number and a solution will be found as soon as possible. If the amount has been debited and you received a purchase confirmation in your email, the order is complete. 

Tuinmaximaal offers the most common payment methods via the website, such as Mastercard, Credit/debit card, Klarna and Paypal. A total overview of all payment methods can be found on the payment methods page.