Consumer warranty

A good investment and carefree enjoyment with a 10-year Tuinmaximaal warranty, in addition to your statutory consumer rights. This warranty applies to products you, as a consumer, have purchased directly from Tuinmaximaal

Accidentally caused a scratch with a sharp object? No worries: you can order touch-up pens in our webshop that will easily fill in minor scratches.

In the UK, there is a mandatory statutory warranty period of at least 2 years. Statutory warranty means that a product is or should do what the consumer can reasonably reasonably expect from it.

Are you a business customer? Please refer to the General Terms and Conditions for business customer.

Warranty Conditions (for orders placed from 27 February 2025)

Starting from February 27, 2025, the following warranty periods apply:

Gumax veranda: 10 years
Gumax freestanding veranda: 10 years
Gumax 8° wedge and polycarbonate wedge on fence: 10 years
Gumax Aluminium Side Wall: 10 years
Gumax Polycarbonate Side Wall: 10 years
Gumax Glass Sliding doors: 10 years
Gumax Shading Panel: 10 years
Gumax bamboo decking boards and skirtings: 10 years
Gumax Facade insulation mounting system: 10 years
Gumax Roof upgrade kit: 10 years
Gumax Insect screen: 5 years
Gumax Sun shading: 5 years
Gumax LED Spots: 3 years
Gumax Lighting System: 2 years
Gumax Steel Look for Sliding Doors: 2 years
Gumax Standing patio heater: 2 years
Gumax Sliding door lock: 2 years

More information and all conditions can be found here.

Warranty Conditions (for orders placed before 27 February 2025)

5-year warranty on all products, with the exception of moving and/or electrical parts and self-adhesive tape
2-year warranty on moving and/or electrical parts and self-adhesive tape