Consumer warranty

A good investment and carefree enjoyment with a 10-year Tuinmaximaal warranty, in addition to your statutory consumer rights. This warranty applies to products you, as a consumer, have purchased directly from Tuinmaximaal

Accidentally caused a scratch with a sharp object? No worries: you can order touch-up pens in our webshop that will easily fill in minor scratches.

In the UK, there is a mandatory statutory warranty period of at least 2 years. Statutory warranty means that a product is or should do what the consumer can reasonable expect from it.

Are you a B2B customer? Please refer to the General Terms and Conditions for B2B customers.

Warranty Conditions (for orders placed from 27 February 2025)

Starting from February 27, 2025, the following warranty periods apply:

  • Gumax® veranda: 10 years
  • Gumax® freestanding veranda: 10 years
  • Gumax® 8° wedge and polycarbonate wedge on fence: 10 years
  • Gumax® Polycarbonate Side Wall: 10 years
  • Gumax® Glass Sliding doors: 10 years
  • Gumax® Shading Panel: 10 years
  • Gumax® bamboo decking boards and skirtings: 10 years
  • Gumax® Facade insulation mounting system: 10 years
  • Gumax® Sun shading: 5 years
  • Gumax® LED Spots: 3 years
  • Gumax® Lighting System: 2 years
  • Gumax® Steel Look for Sliding Doors: 2 years
  • Gumax® Standing patio heater: 2 years
  • Gumax® Sliding door lock: 2 years

More information and all conditions can be found here.

 

Warranty Conditions (for orders placed before 27 February 2025)

  • 5-year warranty on all products, with the exception of moving and/or electrical parts and self-adhesive tape
  • 2-year warranty on moving and/or electrical parts and self-adhesive tape